There are a few possibilities: chemical burns, eye patch/ tape scratches, eye sensitivities, fatigue, and sleeping. Chemical burns are from the fumes of the glue entering the eyes. Glue fumes can enter the eyes if your eyes are not closed properly, either biological build or from eyes twitching (caffeine, tiredness, anxiety, and muscle movement).

No, if the lashes are applied properly, it will not damage your natural lashes. By following the recommended aftercare, lash lengths and density, you can wear lashes for a very long time.

Yes, if lashes are applied improperly, it can cause damage to the natural lashes. By applying an excessive amount of glue or lashes, may put too much weight on natural lashes. As a result, this can cause the lashes to fall off prematurely.  Improper at-home care is also a big contributor to damaging natural lashes. Visit our “Aftercare” to prevent future damages to your lashes.

Yes, our glue ingredients are formaldehyde free and latex free. Although it is formaldehyde free, all glue contains a glue curer (a component which helps glue dry), which can form formaldehyde as a byproduct during the curing process with exposure to air.

1. What causes an allergic reaction to eyelash extensions?

There are a few things that could cause an allergic reaction; lash extensions glue, eye pads and tape. Eyelash extensions glue is the main product that would cause an allergic reaction. Cyanoacrylate and carbon are the two main ingredients in the glue that a lot of people are sensitive to. Cyanoacrylate is in all eyelash extension glue, it is the fast-drying agent that makes glue dry quickly. Carbon is the ingredient that gives the glue its black colour.

2. Can eyelash extensions allergy happen to anyone?

Yes, when using any chemical or substances, anyone can become allergic at any time. It can happen to customers who are new to the industry or customers who have been wearing eyelash extensions for years. Our body is always changing, unfortunately we can develop an eyelash extension glue allergy over time.

3. Is it a glue allergy reaction or irritation?

During the eyelash extensions application, if the eyelid is not closed properly, the fumes from the glue may seep into the eyes causing a chemical burn leading to irritations. When this happens the bottom sclera (bottom white part of the eye) becomes red and irritated.

Some customers naturally think puffy, itchy or watery eyes are from an allergy reaction, but seasonal allergies can contribute to making the eyes sensitive. With seasonal allergies, it causes the eyes to be extra irritated to any chemical or products applied near the eyes. For a customer with strong seasonal allergies, we don’t recommend long-term wear of lash extensions. Rubbing itchy eyes while wearing lash extensions can lead to natural hair loss.

Gel pads can cause an allergic reaction, but most customers eyes are just sensitive to the gel ingredients. When gel pads shift inward or are put too close to the inside of the eyelid, the gel from the pad expands with the moisture in our eyes, causing a chemical burn or irritation from friction. When this happens, the bottom sclera becomes red and irritated. To ease with the irritation, use mild eye drops. Most irritation should subdue after a couple of days. If symptoms persist more than a few days, contact the lash technician and doctor for advice.

4. What are symptoms of an allergic reaction eyelash extensions?

 Some customers with severe glue allergies, their eyes itch instantly, and then it irritates and the eyelid becomes red and swollen. Some customers with a less severe reaction to eyelash glue show symptoms after 12-24 hours. There are customers that have a very mild allergic reaction to lash glue, they will only have symptoms while the glue is drying. After the glue dries completely, the allergy symptoms go away. If in doubt, we recommend applying a glue test.

5. What to do when you’re allergic to eyelash glue?

When there are symptoms of eyelash glue allergies, it is best to contact both the lash technicians and a doctor for medical advice. Lash technicians can’t provide medical advice but can help remove the lash extensions to reduce further allergic reactions.

6. How to prevent an allergic reaction to eyelash extensions glue?

It is best to get an allergy test 24-48 hours before getting a new set of eyelash extensions. Ensures that the eye pads are applied properly.  Always come to your lashes appointment with clean eyes to prevent any cross contaminations.

7. Any glue for sensitive eyes?

Yes, there are eyelash extension glue in the market that are made for sensitive eyes. However, these glue don’t hold the extensions for as long as the standard ones. Most lash extensions will shed a lot faster than regular glue.

8. How is the eyelash extension allergy test done?

There are two types of allergy tests, one is done 24-48 hours before the actual lash appointment, the other is done 15 mins before the lash service.

Getting an allergy test 24-48 hours before the service is the most accurate way of finding out whether you have an allergy or not. This test takes around 15 mins. Either to one eye or on both eyes, 5-10 short eyelash extensions are applied. After the test, keep an eye out for any reaction at home.

Allergy test that are done 15mins before the service will only show the result of severe allergies and sensitivities. The products are applied behind the ears or on arms and left for 15 mins.

Before your appointment, wash your lash area for a clean working canvas. Don’t consume too much caffeine, it may cause some eyes to twitch. Wear removable footwear, before laying on the bed; footwear must be removed. If you are new to this location, arrive 10 minutes earlier to fill out the consent forms. Most lash appointments are booked and charged by time booked, being late will cut your appointment time short.

Lash Refills are recommended normally every 2-3 weeks for classic and 3-4 weeks for volume lashes. To qualify for a refill, your lash extensions should still have a 40-50% remaining. At your refill appointment, if your lash extensions are less than 40% left, your lash technician will only be able to fill what is possible in the given appointment time. To maintain the same fullness as a new set, come in for your fill more frequently.  During the process, only very grown out lash extensions will be removed, new lashes will be put in. 

There are a few eyelash extension styles, cat-eyes, doll-eyes, natural eyes, and messy eyes.

Cat eyes: Lashes are longest at the outer corner of the eyes. It gets gradually or dramatically shorter at the inner corner of the eyes.

Doll eyes: Lashes are longest at the middle of the eyes. it gets shorter on both corners of the eyes.

Natural eye: Lashes are longest around the eyebrow arch area. The inner corner of the eyes are where lashes are the shortest and outer corner are where its mid-length.

Messy eyes/ Kim-K: This look is where short lashes and long lashes are randomly placed for that messy look.

Removing eyelash extensions at home is not recommended. It best to go to a professional for any removals. Applying a lot of oil to lash extensions will only loosen the glue bond but is not enough to separate the lash extensions from the natural hair completely. Pulling and rubbing at the lash extensions will cause loss of your natural lash.

For eyelash extensions to be removed, a gel or cream solution is applied to the lash glue. The product will break the glue bond, helping the lash extensions to just slip off from the natural lashes.